Privacy
Privacy Policy
Last updated November 9, 2026
What we collect
Account details you give us, like your name and email. The answers you give in the intake, which become your care plan and steps. Records you add yourself, such as appointments, care team contacts, medications, and journal entries. Messages you send us through the contact form. If you subscribe, Stripe handles your card and shares only the billing status and identifiers we need to keep your access working.
How we use it
To build your plan, keep your tracker working, and show you your own history. To send you the app emails you would expect: a receipt when you subscribe, a weekly journal digest if you leave it on, and appointment reminders you set up. To answer you when you write to us. We do not sell your information and we do not use your health details for advertising.
Who can see it
Your plan, tracker, and journal are visible only to your account. Our team can see message threads you send to support so we can reply, and aggregate counts of app usage. Service providers who host the app, process email, and process payments see only what they need to do that job.
Your choices
You can edit or delete your appointments, medications, journal entries, and plan steps at any time in the app. To have your account and its records removed, write to us through the contact page and we will do it. You can turn off the weekly journal digest from the journal page.
Security and limits
Access is tied to your sign-in, and we take reasonable steps to protect what you store. No online service can promise perfect security. Pathlight is a personal organization tool, so avoid storing documents you would not want in a personal notebook, and share records with your care team the way your provider's own systems require.
Contact
Questions about this policy can be sent through the contact page. We will answer as quickly as we can, usually within two business days.